SHIPPING POLICY
This Shipping Policy is for Metal Monkeez and was last updated on 08/20/2023.
SHIPPING AND DELIVERY OPTIONS
Domestic Shipping:
Free Shipping – Excluding Hawaii and Alaska
Contact us for Expedited or special shipping requests
No International Shipping Available
PROCESSING TIME
Orders are processed within 14 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
CANCELLATIONS
No cancellations on custom orders. All other cancelations must be done with in 24 hours of placing the order.
RETURNS
All sales are final, and returns are not accepted. If there is a problem with an order, please contact us. We will do our best to correct the problem.
DELAYED ORDERS – 14 DAYS AFTER ORDER WAS PLACED
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.
DAMAGED ORDERS
Contact us immediately if your product is received damage. Please keep all packaging and sign until resolved.
CONTACT